Vietnam Tours


Vietnam Hotels


Hot Promotion


About Us


Contact Us

Online Support
H-line: +84.936467988
Tel:      +84.4.36700452              +84.4.66846326
Fax: +84.4.36700453
Terms & Conditions

The following terms and conditions are applied to your bookings through our website  www.vietnamamazingtravel.com  
Making A Reservation
The reservation should be sent by fax or e-mail to Vietnam Amazing Travel Co., Ltd
Head office: No 100, Alley 38, Tu Dinh St.., Long Bien Dist.., Hanoi, Vietnam
Tel:  +84.4.36700452 /  +84.4.36700453 /  +84.4.66846326 
Hotline:   +84.936467988  -   Fax: +84.4.36700453
The reservation is validated when you receive a confirmation from Vietnam Amazing Travel Co., Ltd  and upon your payment of a deposit.
Amendments to your reservation must be in writing  and agreed by:
Vietnam Amazing Travel Co., Ltd
Cancellations and Cancellation Fees
All cancellations must be received in writing sent to us via fax or email. You do not have to pay any cancellation fee if you cancel your reservation more than 14-days before the check-in date.
  • 7-14 days before arrival: 20% charge
  • Within 7 days before arrival: 50% charge
  • One day before arrival: 100% charge
Tour Bookings
Child Discout.
One child under 7 years old is generally granted a reduction of 50% of the tour price, provided that he/she is accompanied by at least two full paying adults and stays in the same room. An extra bed is provided free of charge. 

Deposit .
A deposit of 25% of the tour price per person is required upon a confirmation of your booking. (If this amount is less than $100, a $100 per person deposit will apply). Once a deposit is received it is understood that you have read, understood and accepted all our Terms and Conditions. The remaining balance of the tour price (75%) is due upon arrival in Vietnam, payable at: No 32, Ta Hien Str.., Hoan Kiem Dist.., Hanoi, Vietnam.
Note: Customers are responsible for Bank fees.
Bank credit transfer fees as well as taxes and exchange fees are to be paid by the customer.
Please deposit by Bank Transfer or send online by credit card through: www.westerunion.com  or www.xoom.com  
1 - By Western Union or Xoom (Sending money online) 

www.westernunion.com  or  www.xoom.com  Surname:
Given name: Van Dai
Full name: Nguyen Van Dai
Add: No 1, Alley 43/8, Group 9, Tu Dinh St.., Long Bien Dist.., Hanoi, Vietnam
Tel: +84.4.36700452  /  +84.4.36700453  / +84.4.66846326  
Hotline:   +84.936467988 -  Fax: +84.4.36700453
Sign up for a user account with Western Union, send the deposit to us (Notify us
that you have sent the money with following information)
1. Sender's name:
2. Money Transfer Control Number ( usually 10 numbers): or Secret Number:
3. Sender's Address:
Note: sending money online is available only in some countries. If not
available, please find an agent near to you to send money.
2-By bank transfers 
1 - Beneficiary name: NGUYEN VAN DAI
2 - Beneficiary account number: 0021001916552
3 - Beneficiary address: No 68 - Hang Bo Str., Hoan Kiem Dist., Hanoi, Vietnam.
4 - SWIFT Code:  BFTVVNVX002
5 - Beneficiary Bank: Joint Stock Commercial Bank for Foreign Trade of Vietnam, Hanoi Branch.
Address: 344 Ba Trieu Str.., Hanoi, Vietnam
Website: www.vietcombank.com.vn

Note: 10% VAT would be surcharged to nett tour price when you use the via bank transfer.
2 - Beneficiary address: No 1, Alley 43/8, Group 9, Tu Dinh Str.., Long Bien Dist.., Hanoi, Vietnam.
3 - Beneficiary Account number: USD:  0021370246692  and  VND:  0021000246693
5 - Bank name: Joint Stock Commercial Bank for Foreign Trade of Vietnam, Hanoi Branch.
Bank Address: 344 Ba Trieu Str.., Hanoi, Vietnam
Website: www.vietcombank.com.vn
Cash payment: Only after the agreement of the two parties paying for the remaining balance at our office
Travellers’ cheque: Only after the agreement of the two parties; in this case, 3% of expenses are charged to customer paying for the remaining balance at our office.
Credit card: For payment by credit card, 3-4% of expenses are charged to customers. This is for paying the fee charged by the credit card company. 
Cancellations and Refunds
All cancellations must be received in writing, sent to us via fax or email. The following rules apply for cancellations:
• More than 14 days prior to departure: The total deposit paid to us minus 5%  will be refunded or kept on deposite as per customer’s instructions.  This  amount can be applied to other tours and services.
• Less than 14 days prior to departure: 20% forfeiture of deposit. Les than 7 days: 50% forfeiture and one day before arrivel: 100% forfeiture. 
Unused Services 
No refunds or exchanges can be made with respect to accommodation, meals, sightseeing tours, transport or any other services, included in the tour price, but not utilized by the tour members.
Travel documents will be compiled after the deposit has been received and are sent two or three weeks prior to departure. These documents will be sent via email, and should be printed out by participants and retained as a receipt. 
All possible care is taken to ensure that our suppliers maintain the highest possible standards. However, we are not responsible in any way for problems, however they arise, that result from the booking of services we do not directly control. Vietnam Amazing Travel Co., Ltd, affiliated companies, servants or agents shall not be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly due to any events beyond our control. 
This information is valid at the time of publication but is subject to change without prior notice. However, should any changes occur, they will be posted on the website immediately. However, should the Terms and Conditions change after the deposit is paid, the Terms and Conditions under which the deposit was paid shall apply. 

Vietnam Amazing Travel's Head Office:  # 100 Alley 38, Tu Dinh Str.., Long Bien District, Hanoi, Vietnam
Hotline: +84.936467988 - Tel: +84.4.36700452 / +84.4.66846326 - Fax: +84.4.36700453 
USA and Canada phone: 1-714-876-1296 ;  Email: info@vietnamamazingtravel.com
Thanks alot for visiting our website and using our services

Vietnama Amazing Travel